Major Online Failure Affects Dozens Online Platforms and Apps

A large-scale internet outage has disrupted numerous sites and mobile apps around the world, as users experiencing troubles connecting to the web following issues at Amazon’s cloud computing service.

The impacted services encompass the social media app Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, in addition to a host of Amazon-operated platforms like its main retail platform and the Ring doorbell doorbell company.

Across the United Kingdom, Lloyds bank was impacted in addition to its subsidiaries Halifax and Bank of Scotland, and further notifications of difficulties using the the tax authority site on Monday morning. Furthermore across the UK, many Ring device owners took to social media to complain their home gadgets were failing.

Solely in the United Kingdom, accounts of issues on particular applications totaled the tens of thousands for each app.

Officials confirmed that the problem began in the eastern region of the US at the cloud division, a unit that provides vital online backbone for many firms, who utilize space on AWS infrastructure. Amazon Web Services is the world’s largest online services service.

Just after the start of the day (PDT) in the United States (8 in the morning BST), officials reported “elevated problem frequencies and slowdowns” for the cloud services in a region on the eastern US of the United States. The cascading impact seemed to hit apps around the world, with the Downdetector site indicating problems with the same sites in multiple continents.

The outage tracker Thousand Eyes, a tool that reports on online failures, also reported a surge in problems on that morning, including several cases located in the Virginia area, the region of Amazon’s US-East-1 region where AWS said the issues originated.